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Holiday Options

• Weekend breaks - 2/3 nights from Friday/Saturday

• Weekday breaks - 3/4 nights from Monday/Tuesday

• One or 2 week stays from Monday or Friday

• Other days and durations may be available upon request

LAST MINUTE OFFERS

• Last minute breaks within 4 weeks of departure are usually reduced by 15%

• Last minute breaks within 1 week of departure are usually reduced by 30%

• The prices you see when you book live will typically have been reduced (we try to keep right up to date). The above is a guide and can vary - it is always worth checking with us for the best rates.

SPECIAL BREAKS

Let us know (well in advance) if you require anything extra for a special break - Champagne, chocolates and flowers are frequest requests - and we will do our best to oblige. Many of our guests are on a ‘Special’ trip like honeymoons, anniversaries, ‘mini-moons’ or a special occasion. Proposals are frequent and - so far as we know - all successful and very many of our guests return to a place that has a special place in their hearts.

REPEAT CLIENTS

• Loyal clients taking a second holiday within 2 years receive a 10% discount (on non-discounted holidays)

Booking Terms & Conditions

Please read carefully before booking directly with us. Note that Airbnb have their own, different terms.

Reservations of all accommodation whether made by telephone, in person, in writing or from the Internet are accepted by Asphodel Cottage (AC) on the following conditions: 

1.   CONTRACT OF HIRE 

The hiring contract will be between you the Hirer and the Owner of the property and shall be deemed to be made subject to these Conditions of Hire and governed by English Law. The contract is for the hire of the property for holiday purposes only. We do not accept bookings from Hirers under 18 years of age.

2.   INITIAL PAYMENT

Bookings will be confirmed upon receipt by AC of the required deposit payment. However, if the booking is made within SIX weeks of the holiday commencement date, the full accommodation rental will be required. 

Please note that reservation requests taken via our website or by telephone or email  are not confirmed bookings until we have confirmed that booking back to you AND confirmed that the initial payment has been received by us – by post (if cheque) or in to our bank/Paypal (if sent electronically).

3.   BALANCE PAYMENT 

The Balance of the Hire will be due for payment SIX weeks before the holiday commencement date. AC reserves the right to cancel a holiday where full payment has not been received less than 21 days before the holiday commencement date. The deposit paid on the booking is non-refundable.

4.   PAYMENTS/BANK TRANSFERS

Transfers should be made to:  MARTIN JENNER  SORT CODE 09-01-28, AC NO 15668780 (Santander BS)

Please note clearly the BOOKING REF, SURNAME, DATE OF ARRIVAL Payments made by bank transfer should INCLUDE any handling charges. Any bank charges are to be borne by the customer.

Payment by cheque should be made to Martin Jenner. Note that time will need to be allowed for the cheque to be available as cleared funds before access to the cottage is allowed. Please contact us for address details.

PAYPAL ac is martin@martinjenner.com

5.   CONFIRMATION OF BOOKING 

Once AC has issued a 'Confirmation of Booking', either by post or email, the Hirer is responsible for the total published price of the property and any extras as shown on the confirmation. Any amendments to bookings, where applicable, will be subject to a £35 administration fee.

6.   BOOKING CANCELLATION 

We very strongly recommend that you take out good quality insurance cover that protects your payments in the event of cancellation. Your payments, once made are not refundable ie: outside 6 weeks before arrival you will lose your deposit payment. Less than 6 weeks before arrival you are liable for the full amount invoiced (even if you have not yet made the payment). 

7.   LIABILITY 

The use of accommodation and amenities is entirely at the user's risk, and no responsibility can be accepted for injury, or loss or damage to user's or visitor's belongings.

8.   PARTY MAKE UP AND NUMBERS 

Under NO circumstances may more than the maximum number of persons (ie: 2 ADULTS plus one infant-in-arms), as stated in the website, occupy a property. AC reserves the right to refuse admittance or eject customers if these conditions are not observed. In addition, MC and the owners reserve the right to refuse or revoke any bookings from parties that may in their opinion (and at their sole discretion) be unsuitable for the property concerned. No properties or rooms within properties can, under any circumstances be sublet to a third party or be supplied/used by guests not named at the point of booking. In all instances, AC reserves the right to refuse bookings if, in their opinion, this condition is violated.

9.   HIRER'S RESPONSIBILITIES 

There is NO SMOKING and PETS are only permitted at the property by prior arrangement and payment of a £30 fee. If these rules are broken the hirer will be responsible for the payment of a full clean of the property which will be charged at cost plus a £35 administration fee.

The Hirer is responsible for the property and is expected to take all reasonable care of it.  All equipment, utensils, etc. must be left clean and correctly replaced to their original location, and the property must be left clean and tidy at the end of the hire period. Rubbish should be removed from the property and placed in the wheelie bin provided.

10.   DAMAGE & DAMAGE DEPOSIT

All damages, breakages and moving of furniture are the legal responsibility of the Hirer and the Hirer's party. They must be notified to the owner or the housekeeper before the end of the holiday. Their cost(s) shall be refundable on demand. However, minor damage or breakages will not normally be charged but we do reserve the right to charge bad tenants for extra cleaning, breakage or damage and may refuse future bookings. 

AC reserves the right to repossess the cottage at any time, where the Hirer or any member of the Hirer's party has caused damage. AC shall not be liable to make a refund of any remaining portion of the hire terms paid.

A DAMAGE DEPOSIT of £150 is due (by Paypal or Bank Transfer or cleared cheque) no less than one week before the holiday start date. It will be reimbursed within 7 days after the end of holiday (less any penalties which may be incurred).   

11.   CUSTOMER SERVICE 

If you are dissatisfied with the property or the service you received you should in the first instance let AC or the housekeeper know as soon as possible and in all circumstances WHILST you are still at the property. AC will then be potentially able to solve the problem.  If we have been unable to solve your problem you will need to put your problem in writing within 28 days of your departure. Any contract shall be governed by English Law and interpretation.

12.   LITERATURE 

AC has taken every care to ensure the accuracy of the property description. All information in the brochure and on the website is given in good faith and is believed to be correct at the time of going to press, but AC cannot be held responsible for misunderstandings or changes beyond its control, which may become known after publication of this literature. AC reserves the right to change prices after publication (but not of course after booking). The statements and prices in the website and elsewhere are made in good faith but we take no liability for inaccuracies. 

Further, AC cannot accept liability or responsibility for happenings outside its reasonable control, such as breakdown of domestic appliances, plumbing, wiring, temporary invasion of pests, damage resulting from exceptional weather conditions or in any representative’s negligence resulting in loss, injury or accident.

13.   LEGAL 

In the event of any dispute between parties it shall be referred to the jurisdiction of the English courts only and any actions shall be heard in the court for the area in which the property is located. 

14. FORCE MAJEURE

Except where otherwise expressly stated in these Booking Conditions, we, regret that we cannot accept liability or pay any compensation as a result of “force majeure”.  In these Terms and Conditions “force majeure” means an event beyond the reasonable control of the AC which AC could not, even with all due care, foresee or avoid including, but not limited to strike, lock-out, labour dispute, act of God, acts of terrorism, war, riot, civil commotion, malicious damage, compliance with a law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, insolvency or bankruptcy of an Owner,  fire, flood, snow and storm, difficulty or increased cost in obtaining workers, goods or transport and other circumstances affecting the supply of goods or services.

17.   AVAILABILITY 

The Hiring Contract is made on the understanding that the property and its facilities will be available for the dates stated. Without prejudice to the foregoing, in the event that a property is not available or unusable through events arising outside the control of AC then we may be forced to cancel the booking or offer suitable alternative accommodation. The Hirer will be advised as early as possible. The Hirer will not have any further claims against AC. No compensation, costs, expenses or other sums (including without limitation the cost of securing alternative accommodation) will be payable in any other such circumstances by either the owner or AC.